Privacy Policy

Effective Date: 01.09.2025

Owner: Claudia Cristea Coaching – www.claudiacristea.com


1. Introduction

Your privacy matters to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website, download resources, or book a discovery call or coaching session.


2. Information I Collect

When you interact with my website, I may collect:

  • Personal details (name, email address, phone number if provided).

  • Booking information (preferred times, answers to intake questions).

  • Payment information (if you purchase coaching services or courses – handled securely via Podia or payment providers; I do not store card details).

  • Technical data (IP address, browser type, pages visited, via cookies or analytics tools).


3. How I Use Your Information

I use your information to:

  • Schedule and deliver coaching sessions.

  • Provide resources you signed up for (freebies, newsletters).

  • Communicate updates about services, events, or changes.

  • Improve website performance and user experience.


4. Legal Basis for Processing

I process your personal data under the following bases:

  • Consent (e.g., subscribing to a newsletter, filling out a form).

  • Contract (e.g., delivering coaching sessions you booked).

  • Legitimate interests (e.g., website analytics, preventing misuse).


5. Sharing of Information

I will never sell your data. I only share it with:

  • Service providers (Podia, Microsoft Bookings/Teams, Zoom, payment processors) to deliver services.

  • Legal authorities if required by law.


6. Data Retention

  • I keep client data only as long as necessary to provide services and comply with legal obligations.

  • You may request deletion of your data at any time (see Section 8).


7. Cookies & Tracking

This website may use cookies or analytics tools (e.g., Google Analytics) to understand traffic and improve content. You can manage cookies through your browser settings.


8. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

  • Access your data.

  • Request correction or deletion.

  • Withdraw consent at any time.

  • Object to certain processing.

  • File a complaint with a data protection authority.

To exercise these rights, contact me at: contact@claudiacristea.com


9. Security

I take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.


10. Updates to This Policy

I may update this Privacy Policy from time to time. The updated version will always be posted on this page with a new “Effective Date.”


11. Contact

If you have any questions about this Privacy Policy, contact me at:

📩contact@claudiacristea.com
🌐 www.claudiacristea.com